๐๐๐๐๐๐ซ๐ฌ, ๐๐จ๐งโ๐ญ ๐๐จ ๐ญ๐ก๐ข๐ฌ ๐ญ๐จ ๐๐จ๐ฎ๐ซ ๐๐จ๐ฉ ๐๐๐ฅ๐๐ง๐ญ
It’s time for the hashtagMondayRx Prescription in the form of a little pep talk for leaders and those who manage people.
Last Friday I cancelled one of my services that I have had for many years. On Sunday, I received this email:
“๐ฟ๐๐๐ง ๐ฟ๐๐๐จ๐ฎ,
๐๐ ๐๐๐ซ๐ ๐๐๐๐ง๐ ๐ฎ๐ค๐ชโ๐ ๐ก๐๐ ๐ ๐ฉ๐ค ๐๐๐ฃ๐๐๐ก ๐ฎ๐ค๐ช๐ง ๐จ๐๐ง๐ซ๐๐๐๐จ. ๐ผ๐จ ๐ฎ๐ค๐ช ๐๐ง๐ ๐ ๐ซ๐๐ก๐ช๐๐ ๐๐ก๐๐๐ฃ๐ฉ, ๐ฌ๐ ๐ฌ๐ค๐ช๐ก๐ ๐ง๐๐๐ก๐ก๐ฎ ๐ก๐๐ ๐ ๐ฉ๐ค ๐จ๐ฅ๐๐๐ ๐ฌ๐๐ฉ๐ ๐ฎ๐ค๐ช ๐ฅ๐ง๐๐ค๐ง ๐ฉ๐ค ๐ฎ๐ค๐ช๐ง ๐๐๐ฃ๐๐๐ก๐ก๐๐ฉ๐๐ค๐ฃ ๐ฉ๐ค ๐๐ฃ๐จ๐ช๐ง๐ ๐ฎ๐ค๐ช ๐๐๐ซ๐ ๐๐ก๐ก ๐ฉ๐๐ ๐๐ฃ๐๐ค๐ง๐ข๐๐ฉ๐๐ค๐ฃ ๐ฎ๐ค๐ช ๐ฃ๐๐๐.
๐๐โ๐ ๐๐๐ ๐๐๐ ๐๐ผ๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐.
๐๐ก๐๐๐จ๐ ๐๐๐ก๐ก ๐ค๐ฃ๐ ๐ค๐ ๐ค๐ช๐ง ๐ฉ๐๐๐ข ๐ข๐๐ข๐๐๐ง๐จ ๐๐ฉ ๐ฎ๐ค๐ช๐ง ๐๐๐ง๐ก๐๐๐จ๐ฉ ๐๐ค๐ฃ๐ซ๐๐ฃ๐๐๐ฃ๐๐ ๐ฉ๐ค ๐๐๐จ๐๐ช๐จ๐จ ๐ฌ๐๐๐ฉ ๐ฌ๐ ๐๐๐ฃ ๐๐ค ๐๐ค๐ง ๐ฎ๐ค๐ช.”
Well, look when I am hearing that I am a valued client. The moment I called to cancel my service. They took me for granted all these years believing I would be a loyal customer for life!
Now, it is too late to explore options because the horse has already left the stable.
๐๐ฝLeaders, don’t make this mistake. When you have highly talented people around that you really want to keep, consider having retention or stay interviews with them before they decide to leave.
๐๐ฝIn fact, these should not be one-time occurrence, but frequent career conversations until it becomes routine. Donโt wait until they are going through the door to let them know how much you appreciate them and want them to stay.
๐๐ฝOnce you start having these conversations, listen carefully to what they are saying then commit to helping them get what they need to remain productive engaged and happy.
๐๐ฝWhen employees become disengaged, they will leave to find new opportunities where they can grow, learn new skills and engage in exciting work.
Here is a sample of stay interview questions you can ask your direct report:
โ๏ธWhat can we do to support your career goals?
โ๏ธWhat do you want to learn in the coming year?
โ๏ธIf you were to win the lottery and resign, what would you miss the most about your job?
โ๏ธIf you had a magic wand, what would be the one thing you would change about the company?
โ๏ธAs your manager, what could I do a little more of or a little less of?
โ๏ธWhat does a great day for you looks like?
โ๏ธHow do you like to be recognized?
Having retention or stay interviews will eliminate the need for exit interviews.
Think about that!
It’s time for you as a leader, to empower, enhance and engage your top talent. Start the conversation today!
